• FAQs


Do you allow refunds?

No, refunds are not provided for the Wisconsin Triathlon Series, or for any race in the series.

Can I defer my registration until next year?

Yes, please see the Registration page on the website for details.

Can I transfer my registration to someone else?

For individual races, yes, you can. If you have signed up for the entire Series, those races are not transferable to anyone else. The Series is sold as a bundle. Please see the Registration page on the website for details on how to transfer your race to someone else.

Can I change my race distance?

Yes, please see the Registration page on the website for details.

Can I change my single registration to a relay?

Yes, please see the Registration page on the website for details.

How do I change my shirt size? How do I change my race category?

These changes can be done by logging into your RunSignUp account, choose the race and simply change your answer to those questions.

Can I wear headphones?

No, we do not allow headphones during any part of the event for your safety.

What are the cutoff times?

All events will have 3 hours for participants to cross the finish line.

How does the Relay team work?

All relay team members need to be body marked. The biker and the runner need to wear the team bib-you will each get one. The timing chip is passed to each member of the team at the bike rack. You will be allowed back into the transition area once the relay swim wave has started.

I’ve never done a triathlon before. What wave should I be in?

We recommend that new triathletes start in the novice wave. There will be a longer time gap between this wave and the age group waves. The novice wave is intended to be used only 3 times. Novice participants will be added to the age group for awards in 2020.

What are the recommended weights for Athena and Clydesdale?

Per the 2019 USAT Guidelines, Clydesdale men should weigh 220 pounds and Athena women 165 pounds. We will not be weighing you.

Although Wisconsin is starting to reopen, we are still living in a time of uncertainty. We have been working diligently to determine how to effectively proceed with hosting each of the individual Wisconsin Tri Series events in a safe manner for our participants, staff, volunteers and spectators. We have already postponed a few of the series events to ensure we would be adhering to public health guidelines and practicing all recommendations. However, we feel it would be irresponsible of us to proceed with the series while these guidelines and recommendations are still evolving and the future is still so unclear. And therefore we are deeply saddened to be announcing the cancellation of the 2020 Wisconsin Tri Series.

This is not the news we want to be sharing with all of you as we know so many of you want to be out there racing - and trust us, we do too! We empathize with your disappointment and we are immensely grateful for your patience and support over the past few months. We understand that no option we provide works for everyone. We ask for your understanding during these critical times for our organization. But for now, it's important that we are prioritizing the safety of all participants, staff, volunteers and spectators.

All registered participants will be given the option to defer their entry to 2021 or they may choose to donate their entry fee to be put towards funding free entries to front line workers. Further details will be emailed to all registered participants on these options as well as an exclusive offer for one month free membership from Pinnacle Health & Fitness.

We are not giving up on 2020 quite yet though, we are keeping our eyes and ears open to the possibility of trying to host an event at some point yet later this year and will share further details as we know more. Stay healthy and safe and we hope to see you all again soon!