• FAQs



Please refer to the Registration Changes page on each individual triathlon page for instructions, deadlines, and more information.

How do I change my shirt size? How do I change my race category?

These changes can be done by logging into your RunSignUp account, choose the race and simply change your answer to those questions.

Can I wear headphones?

Headphones are allowed for the run portion of the race. They are NOT allowed during the bike portion of the race and are highly discouraged for the swim.

What are the cutoff times?

The Sprint distance events will have 3 hours and the Olympic distance events will have 5 hours for participants to cross the finish line.


A mechanic will be available in the transition area before the race for any last minute adjustments you might need. Once the race starts, bike SAG will move onto the course to provide roaming support for any mechanical issues you might encounter while riding.

How does the Relay team work?

All relay team members need to be body marked. The biker and the runner need to wear the team bib-you will each get one. The timing chip is passed to each member of the team at the bike rack. You will be allowed back into the transition area once the relay swim wave has started.

I’ve never done a triathlon before. What wave should I be in?

We recommend that new triathletes start in the novice wave. There will be a longer time gap between this wave and the age group waves. The novice wave is intended to be used only 3 times.

What are the recommended weights for Athena and Clydesdale?

Per USAT Guidelines, Clydesdale men should weigh 220 pounds and Athena women 165 pounds. We will not be weighing you.

What is your Award Policy if I don't to pick up my award at the event?

Race Day Events will hold event awards for 30 days after the event is complete. Contact us at raceday@racedayevents.com for more information about receiving your awards after the event.

I have questions about Event insurance - Where can I get information?

Click here for information on insurance for this event.
  • How do I sign up for event insurance? Add-on coverage is offered during the checkout process when signing up for this event. You will be given the option to add or decline coverage with one click. Note: If you decide to decline coverage, you will not be able to go back and add it after registering.
  • Did you purchase event insurance and now need to use it or just have a question? Submit and contact FanShield (RegShield) here.

What is your refund policy?

This race does not offer refunds or deferrals. If you are registered for the event, you agreed to the no refund and no deferral policy prior to submitting your online registration. This includes those who experience illness, injury or any other condition that may prevent them from participating in the event.